Gorgeous view, excellent service, exceptionally comfortable beds. Were checking available properties nearby. Your comments are appreciated and will be shared with our Team Members for continued training. Hi Aemdad,Firstly, thank you for your years of loyalty to our property. We look forward to welcoming you back the next time you visit! Everything was very good, including location and staff, its free wi-fi. I got free upgrade and loved it. The hotel opened 5days early on April 1, 1968. What a great. "We are Marshall!"Cheers! Air conditioning This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The rooms are very nicely updated and comfortable. We're so glad to see that you enjoyed our ideal location direclty on the River Walk, as well as the proximity to nearby entertainment and dining. What payment methods do you accept at Hilton Palacio Del Rio Hotel San Antonio? The front desk and concierge staff were friendly. ), bacon, great sausage, fruits etc. The Hilton Palacio del Rio boasts an ideal location directly across from the Henry B. Gonzalez Convention Center. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. 200 South Alamo Street, San Antonio, TX 78205, Estados Unidos - Excelente ubicacin - Ver en el mapa. The whole staff was very accommodating but Omar went above and beyond. For health reasons, . Hotel is wonderfully situated on the river and we had fun hanging out on the balcony and watching the river barges load and unload - very colorful at night. The staff did all they can for a REALLY REALLY NICE stay. Dear Rena B, Thank you for choosing to stay with us and share your review. Refrigerator In walking distance from restaurants, bars and shops, we're across the street from the Henry B . The breakfast and lunch were good. The room was clean and extremely well furnished with a great view of the riverwalk. cheap hotel, soundproof room, loved the bed. This is the version of our website addressed to speakers of English in the United States. What room types does Hilton Palacio Del Rio provide? We also had to call ahead to get the car, which took 10-15'. The hotel was stunningly beautiful, and I loved supper friendly staff and cozy room. Every staff member was extremely helpful and friendly- especially Phillip and Sheila! Other than that, we are proud of our 50 years of being located on the beautiful San Antonio River Walk, and hope you shared your other concerns with our Management Team who would have made it right. What are some restaurants close to Hilton Palacio del Rio? There are also several dining options located on-site. Again, we thank you for your past loyalty and hope you will consider our hotel for future stays as this feedback will surely be put into practice. . Bar on River walk, Durty Netty's is a fun sing along piano bar. Hotel is perfectly situated within walking distance of all attractions we were interested in. See more questions & answers about this hotel from the Tripadvisor community. 1,467 reviews. LCD televisions come with pay movies. Tracie, This hotel is a great location right off the riverwalk. Sign in to get trip updates and message other travelers. Plan your next event or meeting at Hilton Palacio del Rio in San Antonio, TX. Fresh made breakfast, caring staff, unique location. It is our hope that you will return for another stay so that we can assure you a true 5-star Palacio experience. The bed was old and uncomfortable. Everything was tasteful and elegant. We agree the parking situation isn't ideal however we lease the top three floors of the nearest available garage which happens to be the one across the street you refer to. The room was cozy and updated and the bathroom was amazing. All rooms have balconies and it has a nice chic modern decor. As an Hhonor Gold member, we did get free full breakfast, which was very nice. Breakfast was above average, plenty of food, nice balcony. and your very own wedding catering specialist to assist with menu options. It's also great to know that you enjoyed the guest room, private balcony and ideal location on the River Walk. Find a Hilton Palacio Del Rio cancellation policy that works for you. All personnel were eager to help, so exceptional. We enjoyed our stay so much! However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. While the cost seems high, we do guarantee spaces for our guests and provide unlimited in/out privileges. Juan from Hilton Vacations was especially helpful and knowledgeable. Beds feature premium bedding. I have shared your comments with Housekeeping to check your particular room's bed. Also, all of the mattresses at our hotel were replaced within the last 6 months, so it is concerning to see that you did not feel this way. Air conditioning I stayed for 7 nights, 2 night could not sleep. Great employees , must have great management . All rooms were placed in 46days and the structure was completed in a record 202 working days with crews working around the clock in staggered shifts. Child care and children's menu are available at the hotel for guests' use upon request. business travel features to the top of the filter menu so you can find them faster. There is a small built inn cooler and the room layouts are really great. The Arneson River Theatre is also situated adjacent to the hotel. There just seems to be too many "chiefs" and not enough "indians". 7 minutes' walk from the 15-mile San Antonio River Walk, the 4-star Hilton Palacio Del Rio Hotel San Antonio offers accommodation with a luggage storage and a gift shop. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Over 257 million reviews from guests after their stay. They should purchase the lot across the street and make this a temporary staging area. Hi 99kelleys,We are so appreciative of your kind words! Hotel Reservation Network | 2023 We appreciate you choosing to have a stay-cation with us, and hope to see you soon. language, whether its just a rating or contains comments as well, etc.). Iron, 380 feet Please see our partners for more details. Fee. The staff was unfriendly and cold I was not even offered dri.king water at the registration. See more. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Good food and even better service! The mac & cheese is superb, we definitely recommend it! Ideal location, at walking distance from Rivercenter Mall. Your time with us is most appreciated, and we hope to see you again real soon. The staff in the River's Edge Cafe & Patio Bar was outstanding. Air conditioning We are happy to hear that you found our service to be wam and friendly. Location 4.8. Service 4.5. Which room amenities are available at Hilton Palacio del Rio? Private Bathroom The reception personnel and housekeeping were excellent. Own or manage this property? Our room was right outside the auditorium and you couldnt really see due to trees but you could hear and feel the festivities and the culture of the riverwalk, which was absolutely what we wanted. Guests can have lunch or dinner at Fig Tree Restaurant within 50 metres of Hilton Palacio Del Rio Hotel. It had, Dear bonnie c, Thank you for choosing to stay with us and share your 5-star review! Dear Herdfan1 - Thank you for visiting Tex's Riverwalk Sports Bar and taking the time to recognize Sheila for outstanding service! So we decided to stay local and get away for a night and experience the fun of the Riverwalk. They made my stay fine. Sounds like we got a few things right during your stay, and hopefully we'll see you again. The wine bar was excellent and the drinks were cold. Thank you again and we look forward to hosting you soon! Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. The most expensive day is usually Friday. The sports bar is ideal for a relaxing drink. Private Bathroom Thank you also for being a Hilton Honors Diamond Member. Balcony Definitely was not worth the price. There was high speed internet access at the property. Yes, send me expert advice, handpicked recommendations, and tips for my family. We also offer Starbucks in our lobby-level Coffee Cupboard. Trust me it is loud. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Dear Serra S - Thank you so much for taking the time to tell us about your perfect stay and thank you for being our guest! The hotel was constructed for the 1968 World's Fair, HemisFair '68, and was designed by Cerna & Garza Architects. Gorgeous and relatively quiet rooms, extra comfy beds. Safe travels! Tracie. Zachry Company Video, Coordinates: .mw-parser-output .geo-default,.mw-parser-output .geo-dms,.mw-parser-output .geo-dec{display:inline}.mw-parser-output .geo-nondefault,.mw-parser-output .geo-multi-punct{display:none}.mw-parser-output .longitude,.mw-parser-output .latitude{white-space:nowrap}292521N 982916W / 29.4224N 98.4878W / 29.4224; -98.4878. Hilton Palacio del Rio. The hotel, built in 1968, where I had stayed in 1970, was spotlessly clean, and up to date rooms. Children 18 and above are considered adults at this property. Prices are calculated as of 17/04/2023 based on a check-in date of 30/04/2023. Coffee Cupboard - Coffee, Breakfast on the go, snacks. Fee If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. Air conditioning The staff was super-friendly and helpful. more. 8.3. The hotel also provides guests with private balconies in every guestroom. All was great! Safe travels. Hilton Palacio del Rio 931 Reviews. we can get you the same deals you expect with a bigger travel agency or direct from the hotel. Had your omelettes (theres chorizo too! Interesting choices. Your compliments are appreciated and will be shared with our team members. It brings us great joy to know that our team and specifically Omar conveyed their true Texan hospitality to you during your stay. Hilton Palacio del Rio is in the best location, right on the riverwalk, walking distance to the Alamo, River center mall, food and right next door to La Villita. Juan from Hilton Vacations was especially helpful and knowledgeable. You could also order 1 item from the menu (e.g. Pretty hotel. Room smells humid, seems like the ventilation not working well. All rights reserved. A portion of H.B. Your kind word will surely help to keep us motivated as we look for provide each guest staying with us a similar experience. The hotel was constructed for the 1968 World's Fair, HemisFair '68, and was designed by Cerna & Garza Architects. It's great to hear that you also chose to dine in our hotel for breakfast and that it was excellent. Join our community to receive the latest deals, exclusive discounts & travel inspiration! Very impressive for such an old hotel! Until then, happy travels! In walking distance from restaurants, bars and shops, we're across the street from the Henry B. Gonzalez Convention Center and boast 25 meeting rooms for events. Saw the parade from the hotel, hosted by a private company. The staff was unfriendly and cold I was not even offered dri.king water at the registration. It'll be a delight to share your sentiments with our entire team at our next all-hands meeting. Skip to main content. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The lobby is beautiful and the upstairs bar was very nice. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The check-in process was quick and simple. 1 KING BED JUNIOR SUITE, 1 BEDROOM SUITE WITH SEPERATE PARLOR, WETBAR-FRIDGE-FLATSCREEN TV-MP3 CLOCK. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. 1 King Bed includes a king-size bed 150-183 width. The hotel, built in 1968, where I had stayed in 1970, was spotlessly clean, and up to date rooms. After you book, we'll provide details so you can contact the property directly. Hilton Palacio Del Rio. Find more info about the property in the questions and answers. The front desk and reservations were unwilling to adjust the rate and were calloused towards me. The structure is notable for being a milestone in the use of Modular building construction techniques. For the best room deals at Hilton Palacio Del Rio, plan to stay on a Sunday or Thursday. Everything was simply great. Any one of them will greet you and ask if you need anything. We appreciate you choosing to stay with us, and hope to see you soon. Cleanliness 4.6. Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video-game consoles. The restaurant had great food and great location right on the riverwalk. Close to the airport, 30 min drive. Durty Nellys Irish Bar offers a friendly atmosphere with sing-a-longs and never-ending peanut supplies. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The only service (valet) was ~$45 ($42 plus tax) per day. What attractions are close to Hilton Palacio Del Rio Hotel San Antonio? We sincerely appreciate your kind words and look forward to hosting you again in the future. Review tags are currently only available for English language reviews. There is a nice lobby. As soon as she saw me she walked up to check on me and helped us to our truck. 600 feet away there is la villita cafe. They were very generous - with liberal policies for the diamond member breakfast coupons, and I want to make sure management knows how grateful customers are to be treated that way. Hilton Palacio del Rio is the perfect choice for San Antonio weddings and events on the River Walk, . Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. The front desk and concierge staff were friendly. Your compliments are appreciated and have been shared with our team. Ask Herdfan1 about Hilton Palacio del Rio, Ask Patrick D about Hilton Palacio del Rio. It's true that we are not in control of these variables, but do try our best to make our guests feel at home if not venturing out for a lively evening. more. Also, our culinary team will be delighted that you enjoyed our Lobby Bar. American Express. We are glad to hear that our team members made you feel at home and that you found our hotel to be impeccably clean. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Top notch service throughout my stay. Modular units were built complete with plumbing fixtures, lighting, art work, furnishings and even ash trays. Claim your listing for free to respond to reviews, update your profile and much more. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. This is the version of our website addressed to speakers of English in Canada. Yes, it is 0.6 km away from the centre of San Antonio. Dear moxietalented, Thank you for taking time to write a review. Everyone one at this hotel was extremely nice and willing to make our stay very enjoyable . Private Bathroom If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. On our way out to leave, Jennifer was standing in the lobby greeting guest. It is disappointing to hear that you felt our team was not welcoming and did not make you feel at home. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. I appreciated perfect location and how the place is fairly clean. This is always our top goal and will be discussed at the next team member meeting. During times of uncertainty, we recommend booking an option with free cancellation. Room Service Wheelchair Access to Common/Public Areas Common Area Internet Access (High Speed & Wireless) . The valet promptly greeted me and shared helpful information prior to taking my car. Omar was the best. Many restaurants and bars were within walking distance. We're so glad to hear that from the moment you pulled into our front drive, that the team made you feel at home. Interesting choices. Private Bathroom We sincerely appreciate your kind words and look forward to hosting you again in the future. Flat-screen TV If the River Walk is your primary destination, Hilton Palacio del Rio is the place to The a la carte Coffee Cupboard restaurant is a great feature of the accommodation. Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law. Balcony This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Very Good. so, i had to stay up until midnight on a thursday workday, when i had early meeting the next morning. Again we will be back and tell our friends. This property is making considerable investments and efforts toward becoming more sustainable. Variety of food for breakfast, which was outstanding to satisfy everyone. Popular attractions Alamo and AT&T Center are located nearby. It is our goal to ensure each guest feels cared for and it is apparent that we succeeded at this during your stay. 1 of 2. It's sure to light up a room full of faces! Spotlessly clean rooms with comfortable triple sheeted beds. Many restaurants and bars were within walking distance. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. The staff speaks multiple languages, including English and Spanish. Your compliments are appreciated and will be shared with our team members. Wonderful safety & Loss Prevention staff. Great location on Riverwalk. Wishing you safe travels. Taxes and fees that are shown are estimates only. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. Well, there is a balcony, but facing construction work, can't enjoy at all. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It's committed to giving guests positive experiences with its excellent service and great value. Fee If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. I was downtown San Antonio for the 2023 Texas Cavaliers River Parade held every year during San Antonio Fiesta week. Each room at the hotel has a private balcony, a plasma television, high-speed Internet access and comfy bedding. Impressive lobby. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Receiving feedback from our experienced guests is one of the most important forms of consult we can attain and we sincerely appreciate it.It is disappointing to hear that you felt our team was not welcoming and did not make you feel at home. Guests can watch the downtown cityscape from a garden terrace. Liked my stay, it was such wonderful, the service was friendly. This double room features air conditioning. Hi Scoxjay, Thank you for choosing to stay with us and for taking the time to review the experience. The room prices were a good value compared to the other hotels and the location is the best on the river walk. It's great to know that you had a comfortable and modern room with no issues and found all of our employees to be friendly.Furthermore, we are delighted that you enjoyed our tasty breakfast and took advantage of our outdoor seating on the Riverwalk. Free breakfast with lots of options, iconic and fairly clean place. more, Review collected in partnership with Hilton Hotels & Resorts. 2 Dbl City Vw Mobility Accessible W/ Bathtub includes 2 double beds 131-150 width. Note you may not want that if you goto bed early. We hope to have the pleasure of welcoming you back soon. My hotel room had a walkout balcony with a view of the river walk. sanantoniohotel.net. We are sorry we failed to deliver on your expectations, and will pass along your comments concerning your reservation concern with the Front Office team. Learn more about us. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. There's no capacity for cribs at this property. Tracie, Okay, here is a frequent travelers opinion of the Hotel Palacio in San Antonio. Service was great. Hilton Palacio Del Rio provides such facilities as an outdoor swimming pool, a patio and a gym. Safe travels! Balcony overlooking the river was great. Welcoming rooms, extremely helpful staff, perfect beds. This was a really good stay, we would come here again. Each room at the hotel has a private balcony, a plasma television, high-speed Internet access and comfy bedding. The Arneson River Theater is also located adjacent to the hotel. The stay were very nice and helpful. We pride ourselves on offering interesting and delicious dining choices, and we're thrilled to hear that you enjoyed them. Both properties are endorsed by professional reviewers writing for major publications. It's great to hear that you also chose to dine in our hotel for breakfast and that it was excellent. In walking distance from restaurants, bars and shops, we're across the street from the Henry B . As for lighting breakfast options at The Rivers Edge, we always have a yogurt parfait, fresh fruits, and omeletes on the menu which would definitely fit the bill for a light breakfast. There was a perfect restaurant with delicious meals. Dear KGSawyer, Thank you for taking time to share a 5-star review! Tracie, Tapestry Collection by Hilton Hotels in San Antonio, Hotels with Complimentary Breakfast in San Antonio, Hotels near Operation City Quest Scavenger Hunt of San Antonio, Hotels near San Antonio African American Community Archive and Museum, Hotels near Ghost Hunts Of San Antonio Texas, Hotels near University of Phoenix - San Antonio Campus, Hotels near University of the Incarnate Word, Hotels near South Texas Vocational Technical Institute, Hotels near Southern Careers Institute San Antonio, Hotels near Medical Assistant School San Antonio SWS, Hotels near Southwest School of Business & San Antonio, TX, Hotels near Baptist University of the Americas, Planet Hollywood Las Vegas Resort & Casino, Virgin Hotels Las Vegas, Curio Collection by Hilton. Dear dmillerpac, Thank you for your recent stay and sharing your 5-star review! The hotel was nice enough to provide earplugs. Your compliments about Nikka and Carlos and the food in our outlets have been shared, and we thank you for taking time to let us know what we got right. Tracie, We are Hilton Honors members, I'm putting that upfront. Tall Story - Hilton Palacio del Rio: H.B. We live in San Antonio but due to my husband's health issues, find it difficult to travel anymore. Great staff. It made our time in San Antonio very special. On balance, Omni La Mansion del Rio scores significantly higher than Hilton Palacio del Rio. The Front desk ladies are very helpful with everything including showing us how to use the key pad for the elevator. The best part of our stay was the Safety & Loss Prevention staff. Awesome! The 4-star Hilton Palacio Del Rio Hotel is placed in the centre of San Antonio, near The Alamo. This property has taken extra health and hygiene measures to ensure your safety is their priority -, King Room with Roll-In Shower - Disability Access, King Room with Bath Tub - Disability Access, Destinations, properties, even an address, 1720070|2,1726110|2,1718400,1727440|1,1709670,1709670|3,1728350,1728620,1718430,1721720|3,1718400|2,1721460|2,1720070,1716160,1708660,1716160|6,1728180,1728350|4,1721460,1727980,1715610,1726110, Don't sell or share my personal information, Personal or sensitive info (e.g. Chaise lounge in room to enjoy the view or two chairs on the balcony.
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hilton palacio del rio room service menu