I told him his manager and cashier are jerks. Tip for consumers:Don't trust this company. If your coupon is still not working and you believe that it should, we're here to help. I ordered mine on the 14th June and it was in stock, it was due to be delivered on the 22nd June. Considering I was giving the shoes as a Christmas gift I needed the box to be intact. Where is my order? - Affirm Order still Processing I can see if I was a kid with a bunch of kids, I do understand that stealing happens. purdue global email address; dr gordon plastic surgeon; billy garland obituary; when did granite mountain hotshots get certified; best custom monopoly; As stated in our policies, sellers must list the exact same item, in the same format, as the item represented on the detail page. Does Finish Line offer any discounts or promotions? Can I return an item purchased from Finish Line? Why would they let me order/purchase an item and anticipate the product And then find out upon delivery that it was canceled? I guess there's always a first. I wouldn't avoid finish line. Ensure all order information is correct. If you are serving or have served in any branch of the U.S. Military, you (and your spouse, domestic partner and dependents) may qualify for a 20% discount on in-store purchases in Finish Line stores. I then went up to this man messing with this young girl and asked him to get a shoe for me. We want you to find your best fit, whether you're shopping for footwear, clothing or accessories. Finish Line has a rating of 1.69 stars from 172 reviews, indicating that most customers are generally dissatisfied with their purchases. Customers can find the nearest location on the company's website. Each product page contains a "Size Chart" link to handy sizing charts beneath the product's available sizes so that you can determine how your size will convert between various genders and ages. Absolutely disgusting. order I was actually wearing my pair of the white I ordered a pair of Nike KD 7 shoes on 11/3/2015 along with 2 sets of socks. Tip for consumers:Unless you have two weeks to wait around for them to slowly slowly get to handling your order, I would suggest you shop elsewhere. In addition to shipping, Finish Line has made some of its products available for in-store pickup. 5. Finish Line reserves the right to restrict product quantities per order at our discretion. How do you resolve this? By using our website, mobile app or other online services, you agree to these Terms of Use andour Privacy Policy. I just want my shoes at this point and now will be lucky to get them by the end of next week almost 3 weeks after my initial order was placed. First, they send me the wrong shoes, so I spent about 100 dollars for a gift that my boyfriend still hasn't received. 7. It can vary among financial institutions, so if you have any questions about pending transactions and holds and related charges you see on your account, please contact the appropriate financial institution for assistance. How can a company as large as Finish Line allow these things to happen and then have no way for a customer to complain to them? Itll pretty much be processing till shipped afaik. Web4.1K views, 50 likes, 28 loves, 154 comments, 48 shares, Facebook Watch Videos from 7th District AME Church: Thursday Morning Opening Session Orders stuck in pending - General Selling on Amazon In the upper right hand corner of the product detail page, you will be able to select up to three of your favorite stores for in-store pickup. Or possibly an Amazon bot has flagged up an anomaly on one or more of your listings. Does Finish Line offer competitive prices on athletic footwear and apparel? I sent an e-mail to customer service twice and interestingly received identical responses from two different reps as follows: "My name is Christine [or Justine], and I will be happy to assist you with your order. 21 days? This is so ridiculous. Access it all with exclusive product releases, big ticket giveaways, & app-only content. Fast forward today right after Christmas. You can determine if Finish Line is the right retailer for you by researching the company, reading customer reviews, and comparing its prices and selection to those of other athletic retailers. Website still shows everything in stock in my size for the item, even though the customer service rep said they weren't. Customer Care - Shipping Information | Finish Line I ordered them "Rushed, " 5 days before Christmas, and the shoes we received came late. Hey, i am seeing so many bad reviews about finishline here. Plus, early access to deals & styles, exclusive events & experiences, free shipping offers, and other reward surprises. He wore them one time but they hurt his feet so he went to exchange them for a larger size. They weren't even the same size. Prom season is here, and you deserve to look and feel amazing for your big party! Customer service is non-existent. They are also linked with JD Sports. We will not be patronizing ANY FINISH LINE store again. For more information, please search for Prohibited Seller Activities and Actions in seller Help. Select "Place Your Order" to complete checkout. Your purchase is confirmed and good to go, even if its still processing. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Extremely misleading and dishonest business behavior. Then, choose the store you'd like to pick the shoes up from by clicking the Choose Location link and entering your city and state or zip code. I want my money back, but I can't get in contact with these people ever since my first call to inform them of their huge mistake! The prescription filling process has five detailed steps. Havent heard of any bank problems for a few months, anyone else? Not let us find something similar or nothing, just sorry. These shoes have definitely been worn before and returned. Does Finish Line have physical retail stores? After 4 days I am still waiting to receive my show. We are NOT customer service. The wrong sneaker looked like it had been worn & was yellowed. Once you settle into your home, you face a new timeline of making mortgage payments for the life of the loan. Because we ship items from our warehouse as well as our stores, orders may be completed in multiple shipments. I was absolutely disgusted when I looked towards the cash register. I bought shoes from finish line in Newark CA on 10/13/2009. We get about 1 order every week that takes a bit longer to process but most do resolve within the 24-48 hours stated by etsy. This is a MAJOR issue. S21+ order still processing, no delivery - Samsung Electronics If your going to try and buy from this online store, Please be advised that everything is shipped UPS ground. Obviously, like I told the customer service rep, my card got charged twice for one order, as it did last year! Now store won't refund me my CASH until I drive into one of their stores and return the item they sent to me in error. I bought 7 pair Jordans for Christmas and 1 pair if the shoes was 150.00 and they sent me one shoe then made me wait for the shoes after telling me I would receive them in four days but know shoes then emailed me to say on the day of suppose to be delivery day to say send back the one shoe oh I know you rich and my money don't mean much but 700 bucks is a lot fa me and I do share it with only finish line never again yawl suck and yeah IM mad in they tried to give me 10 bucks please! Customers should review the company's shipping policies carefully before placing an order. No one was in the store except for me as a customer and four as employees, which I eventually discovered. I placed an online order on December 28th at 3:09 am. Shipping confirmation email. Is Finish Line affiliated with any other companies? Finish Line, 5 out of 5 stars. If so, it could be that someone (possibly a buyer) has made a complaint about something youve sold or have listed. I could have went into the store locally to make up for their mistake! my question is rhetorical but has anyone filed a complaint with the federal trade commission? We may cancel orders that exceed these limits without prior notice. First they sent two different sizes and style shoes in the box. 7th District AME Church: God First Holy Conference 2023 The terms contained herein are subject to change as the taxation of online transactions is continually evolving. Everyone I spoke with was polite they just didn't have protocols to address this particular issue. My basketball teams will not use any of their products again. I just so happen to check my statement and noticed that there was a charge that I did not authorize. On Black Friday 2014, I attempted to purchase a pair of sneakers that were released on that day. Is this your company? Click here for a list of this years Sales Tax Holidays in the U.S. and U.S. And your order will remain in Processing until the EXACT moment the items are preparing to ship. The manager looks and says "uhh its just a dirty shoelace" I reply "ok then let me have another pair." The manager tells me to go get my shoelace. In addition, I got home and inspected the shoes. If you want to be treated with care and concern you may want to consider purchasing merchandise elsewhere. Contacted customer service and returned them to recieve a a pair of 7.5 mens, 9 in women's. i want my money back. If your order has been listed as "Processing" for more than 24 hours, this is most likely the cause of the problem. It just really is sad where this Finish Line has a group of ignorant Black humans working with the public Very disrespectful and inappropriately dressed for the business. ), so this is new to me and completely weird! You may have provided incorrect information or your method of payment may otherwise be unavailable. If, after 7 days of not having picked up your order, you will be sent an email to make you aware that your order has been shipped to your billing address. ), that is what she told me later. Finish Line offers occasional discounts and promotions to its customers. Dealer A's 3rd order is still OK so it also gets scheduled and uses up his final allocation. someone tell me what's going on! Shipping was fast but one of my shoe boxes came looking completely tattered. The company also provides a return policy for defective or incorrect items. When I opened the box I was shocked to see 2 different sneakers. I ordered my son a pair of shoes over a week ago, selected ground shipping. 2023Finish Line, Inc. All Rights Reserved. So they go from state to state and eventually I receive notification they are being returned to Finish Line because they did not give UPS my correct address. Literally a week ago, I ordered some Nike shoes in a men's size 10. Finish Line is an independent retailer and is not affiliated with any other companies. Does Finish Line offer international shipping? But if you cant deal with the amount of orders then you shouldnt have that amount of products listed for sale. How can I be sure that my Finish Line purchase is legitimate? If you received the package and it contains the wrong item or an item is missing, well work with you to make it right. Its not like the shoes are on backorder- they are sold out and they will NOT receive another shipment. I purchased a pair of sneakers from finish line a couple of weeks ago and used my credit card. YOUR job is to ask the My kids are not spoiled. They sent me a confirmation on 10/1/15 that the item was shipped and I received a tracking # for that. Not to mention that their live chat is always unavailable, never respond to e-mail etc. I purchased an item from this company and they shipped me the wrong item. Then a black guy with braids came out, with some fake canned statement about it being the theft policy and I can try on the left then the right separately. Like any company, Finish Line has received some complaints from customers. Claim your listing for free to respond to reviews, update your profile and manage your listing. Bottom line, based on two different occurrences 5 months apart as explained above, Finish Line has been negligently advertising heavily discounted items most likely to lure buyers to buy other products - a form of deceptive advertising. A states Sales Tax Holiday exemption will be applied automatically at checkout on eligible purchases. Customers now have the ability to make a purchase online and pick up Simple steps to finish line in Maintenance Work Order. Placed online order 9/18/15. No other customers were in the store. It is now the 4th, and I'm still fighting with finish line. When I finally got someone to answer, the rep told me to drive to the nearest finish line and return it and they would reorder another one. The cashier shows it to an apparent caucasian manager w/ tattoos on his arm. Yes, you can trust Finish Line. My disappointment is that they are not gift-friendly (if you don't live local to a store.) I had 7 penders last night, 2 have now dropped and 1 went through, As of now I have 5 and one of which is still in the normal 30 minuet window. I felt like this was a "Pretty Woman" moment. Order# [protected] Wait times vary based on demand. To apply Winners Circle Rewards to an order, Winners Circle members with rewards can enter their Winners Circle number and their reward number. Yes, Finish Line offers international shipping to many countries. Prescription Filling Process, How Prescriptions It is now 10:30am and yet again I find that the store is still not open. Now I was highly disappointed in Ray. Contacted customer service through live chat, and 34 minutes later I was told, Finish Line is still waiting for more inventory and that's why my order is still saying processing. I was very disappointed and Finish Line has left a very Distasteful mark with me. We appreciate the information you have provided. It said "Ray". but then they charged me another $50 on 1/15/2010! If no coupon exclusion applies, verify that your shopping bag meets the terms and conditions of the coupon. Once I waited in a digital line b/c internet traffic was so heavy, I was able to select the shoes and start the checkout process. Last year I purchased some shoes online for my husband's Christmas gift. Are there any hidden fees when purchasing from Finish Line? You can pay using a Finish Line gift card. I told him the nearest was the next town over and I ordered online for a reason. If you are having trouble processing an order online using a debit or credit card, please first contact the debit or credit card provider for verification of your customer information on your form of payment and availability of your method of payment. Complete Timeline of the Mortgage Process I visited the Finish Line store at the Meadows Mall in Las Vegas, NV, on 3/28/2023 around 3:30 - 4 pm PT to do an impromptu buy of some shoes I saw while walking by another store. I knew this was harassment. I called FinishLine's customer service line and was told I had to wait 24-48 hours to find out if a transaction went through and/or to receive my money back. I wouldn't worry. For a second it looked like a great deal for a pair of running shoes - after placing an order and assuming everything was fine, I got an email a day later saying that my order was partially canceled, the shoes bring removed only. WebPolicies. THEN I try to live chat Finish Line only to find out they have their live chat closed. The rep kept repeating the policy to me about processing holds, I practically had to tell her to shut up. Save time, save money and get shoes that actually fit your kiddo. She looked at me from afar and hurried in the back. Claim it and get a lot of features. A week later, they come in perfect condition and in my size! With our Buy Online, Pick Up In Store Program, we do our best to make it easy for you to find the item you want online, purchase it and pick it up in store. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Then a day later I got an email conformation that the order was cancelled because the shoe was not in stock! Products used:None because they kept cancelling my order. It seems to me that in light of the companys own mess up not once but twice it should not matter how they corrected the problem, it should have been corrected, including but not limited to sending me a pair of shoes even if they were a bit more expensive. I am completely disappointed with everything they have done. Walmart order is still "processing", it is probably Finish Line strives to comply with state and local tax laws as they exist currently and continues to monitor and update its taxation policies as those laws change. 9/20 7.57 Not only did they lie to me about their time line and there was no way anyone could place a rush to honor it, but the website allows you to order inventory that they do not have. Keep your credit; I will no longer be shopping at ANY Finish Line. ABSOLUTELY RIDICULOUS. She walked away and I saw slight tears rest in her eyes. We are not officially endorsed by nor affiliated with Gamestop. For more information, please see our You can create a Winners Circle account during the checkout process if you dont already have one or you can check out as a Guest. WebThe following steps may help to resolve the issue: We recommend clearing the cache and cookies in your internet browser. I now understand that paying the extra $20 for the delivery is a sham, even though it is advertised all over their webpage. Please allow approximately two hours for your order to be processed and pickup confirmation before proceeding to the pickup location. By using our website, mobile app or other online services, you agree to these, Do Not Sell or Share My Personal Information, Your order confirmation email will have a purchase ID number at the top of the email. I have had to deactivate my account to deal with the overload This means that there maybe a delay with Amazons systems in processing and confirming all the buyer payment details for orders. Is Finish Line doing so great that when I come into one of their stores with no other customers, they can let $210+ sales be ignored? After entering the info a 2nd time, the same thing happens. For a full listing of our sizing charts, click here. I did not believe that would not give me the feel of both shoes. I will not be ordering online with Finish Line Again. Finish Line gave Sports Illustrated my card number without my permission. Do not trust finish line with your debit card number. The waitress doesn't deserve to be mistreated when food isnt cooked right. If there is a remaining balance to pay after you apply your gift card, you can enter your debit or credit card information to pay the balance. I won't be purchasing from this company again. #EPICFINISH@FinishLineHelp for customer care assistance. Customer service was completely rude. If you would like to check to see if a Finish Line store near you has an item you are looking for online, try these two methods: All shoes on our Sneaker Release List drop at 10 am ET unless otherwise stated via Finish Line email and/or social media. I'm sorry JD Finish Line was not able to process your order. True but if you can only send 10 items out a day you dont go and list 1000 items for sale. (they sent a email before this one that made no sense). Because I found the deal through slickdeals, I went back to the deal thread and saw that that others were posting the exact issue had happened to them, in various other sizes. Manager tells me to go look for it. The shoelace was dirty with some orange stuff. They are having a laugh arent they? Privacy Policy. I asked why it took so long, she only replied " that is why I asked if you want to cancel it". What buyer would wait 21 days for amazon to decide the order should go ahead??? Yes, Finish Line offers competitive prices on athletic footwear and apparel by sourcing its inventory from multiple suppliers. I wear Nike's every day & own a lot of sneakers, almost every pair bought from Finish Line. WebOnce you receive your order confirmation, Finish Line will contact you via email and phone when the order is available for pickup. Just wait for another email with the order status: "Your order has been processed. 3 attmpts to work with them. The financial institution determines how long pending transactions and holds remain on your account. I was just charged on my credit card and have a pending charge on my credit card for an order that never went through your website 4 days ago? Did the idiot manager do me a favor by giving me free shoelaces for a new pair of shoes w/ dirty shoelace? We currently accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Afterpay, Klarna and Finish Line gift cards as forms of payment. Basically he told me that the website had issues and they had to cancel my order. I was outraged. Dont mean to be rude. Have been told multiple different things in the 3 weeks I've been dealing with this and absolutely no one can or will refund the 230.$, Products used:Did not receive correct item, sent back wrong item and no one will refund my original purchase price. Just make sure that you have a physical store available should any issus arise. I called customer service and they apologized and refunded my money but it took me over 2 weeks to get my money refunded on the card I used. They never did. Please bring any of the following items with you when picking up your order: If you have not picked up your order within 4 days of the initial online purchase, you will receive a telephone call reminding you of your purchase and pickup availability. I just want to cance estimated wait time 47 mins I have a screen shot of 4 hours 11 mins and counting. I understand when things go out of stock, but why would you let me purchase it and expect it to come and nothing comes? Give your email address, develop a robust password, or utilize your email account to finish the signup. Show more Less. Finish line 2 Reply Share ReportSaveFollow 5. We cannot do any order lookups, check trade values, check stock levels, or process any returns. If your billing and shipping address are the same, you can check the box indicating this. After entering shipping, billing, credit card information during checkout process I received a error message stating that the transaction didn't go through. WebIf you already know your tracking number, you can follow the shipping carrier's link below to track your order. Order Enter Finish Line Order Tracking ID number in following web tracker form to Check your Parcel, Shipping, Courier, Shoe Package, Item status and Get Estimated delivery date details online. There are dirty marks everywhere. This could be attributed to no inventory available or insufficient/incorrect billing information." I left and came back about 3 mins later to get the store information. You'll get a. I assumed that it being the start of the month that some peoples cards might have expired and maybe the end of May is a good time for expired cards? WebIf you received the notice "Your order is being processed and is subject to final credit approval" means they are checking if your card is still valid and to make sure your credit card goes through for a full amount. poor customer service your employees are very unprofessional, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Remove the item from your cart and then add it again. Bad enough buyers waiting half an hour most of the time. After selecting a lender, the next step is to complete a full mortgage loan application. Customers should review the company's international shipping policies carefully before placing an order. For express checkout, you can sign in to your Winners Circle account. Do not shop here. Before we can consider reinstatement of your selling privileges, please provide us with a detailed account of the steps you will take to ensure your listings comply with our policies. You can track your order using the Track Your Order form on the Customer Care page. WebIn my case i payed but the order is still processing. I came home and called Finish Line that day and was told that someone would reach out to me about my complaint had just been reported. Anyone else having this issue? Dealer B's 3rd order isn't a Crew cab, but after 2 and 1/2 passes 2 tone is exhausted so again nothing scheduled. Ummm until the items sell you dont know what your sales will be. Submit a complaint and get your issue resolved. If you are still unable to apply the gift card, there may not be any funds left on the gift card to use. Is it trustworthy? My son's grandmother who lives in a different state purchased shoes from finish line for Christmas. Purchases generally must be shipped to a state with a Sales Tax Holiday to be eligible for the states Sales Tax Holiday exemption. My orders tend to get stuck in pending status for 4-5 hours and then they all come in at once, Anyone able to help on this? Receipt of submissions will not be acknowledged and information you provide is subject to our Terms of Use and Privacy Policy, each available at finishline.com and jdsports.com and from our Customer Care teams upon your request. Still all pending, this is rather frustrating!
why is my finish line order still processing