My angle was that I gave Viking $12000 in Sept of 19, for a cruise in Oct 20, that I might not be able to take until 21 or 22. And when travel is less complicated, we are ready to resume operations and explore the world in comfort, again. Catherine Frohnert and her husband, both in their 80s, booked their Viking trip on the Mississippi River in 2019 and paid for it in early 2020, only to learn this month that their reservation from New Orleans to St. Paul had been canceled. Medieval Prague, "City of a Thousand Spires". Being a retired infection control nurse I would be very surprised to see European river cruises happening at all this summer. Announcing Our 2023 Cruisers' Choice Award Winners! A Viking spokesperson said: The safety and security of our guests and crew is always our top priority. Airfare does not have to be . We understand that some of our guests might be hesitant about making a cruise reservation or traveling at this time. country, 12 days We were all set to fly to Prague in a few days to begin our trip from there to Berlin then London. Simply click on the name of your cruise line below to get the details. Well, I booked with Viking and had it transferred to my TA, that I have used for quite a few cruises. They applied the refund to my balance but said I would still get it back on my Credit Card in the 21 Business Days. Vikings move follows announcements from other cruise operators saying they are monitoring the situation, with Saga and Atlas voyages among those to have altered sailings. Are they giving you the option of a refund if you cancelled due to the itinerary change? Applies primarily to bookings containing 1-30 persons and bookings with conference made online and where none. 733 0 obj <> endobj It is best for everyone. Notification must be received as follows: For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure. The sailing, a . Just my humble opinion. The Carnival Sunshine, part of Carnival Cruise Lines' Caribbean fleet. We can always rebook. Journey with the world's #1 river cruise line. We look forward to exploring the world with you, whenever and wherever you choose to sail with us. Viking Saturn will officially be named in New York on June 6 by its godmother, philanthropist and chairman of the Metropolitan Opera Ann Ziff. Owned & operated fleet, with the best docking locations in Europe. Use down arrow key to expand the menu and up arrow key to collapse the menu and hit enter to select the link, Do Not Sell or Share My Personal Information. Further details can be found here. The law requires vessels traveling between U.S. ports to carry U.S. crews and to be U.S.-owned, U.S.-registered and U.S.-built. I checked with my TA after seeing that others were receiving FCC for their $200 or $300 cancellation penalties. Entire boat trips planned from St. Paul in July and August were canceled this summer, and interior work aboard the ship has apparently continued right through the first departure from St. Paul toward St. Louis, Mo., on Sept. 3. Guests and their travel agents on impacted departures have been notified directly by Viking Guest Services. Airfares vary on other gateways & departures. This has always been Vikings ambition and will remain so. | 4 Carnival announced via Twitter they will be swapping Russia out of all current cruise itineraries in the coming week "once alternative ports can be confirmed." March 1, 2022. Her work has appeared in Travel + Leisure, USA Today, Michelin Guides, Hemispheres, DuJour, and Forbes. On your scheduled departure, we must operate at a reduced capacity as we continue to ramp up service. Yesterday 8 countys in Bavaria were over 1,000, today its 10 - which means the stricter lockdown with closed hotels and restaurants. If you have any questions or need further information please contact Reservations at 1-877-523-0579 or email customerrelations@vikingcruises.com, Monday - Friday, 6:00 AM - 6:00 PM; Saturday and Sunday, 7:30 AM - 4:00 PM, PT. If, or rather when, we cancel that one, if we take the FCC that the offer at that time to rebook something later, it's not inconceivable that they would have held our money for up to 3 years! Poseidon Expeditions is the latest addition, canceling seven itineraries. We will see. You are sailing towards snow , You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Just return your expired voucher to Viking. Much like borrowing from Peter to pay Paul. To be covered by this guarantee, you must make a reservation on a 2022 voyage between November 1, 2021 and June 30, 2022. The longer/71-day itinerary visits 33 ports . Passengers have called the latter easier said than done as trips fill up years in advance. Booking a cruise should not be like buying a car where your negotiating skills determine when you pay in full. Since weve been together last 37 years weve done an enormous amount of traveling, Wasserman said. Meanwhile, sporting events were moved from Russia. All except $100 future cruise credit each. The ships will sail everywhere from Antarctica to the Great Lakes to Ireland and Norway. At this time, our Mississippi River itineraries are operating as scheduled. Forgot to use it? March 17, 2022. For your convenience, Viking offers a Travel Protection Plan. Viking acts more like a bank taking FULL deposit as much as 2 years out. I think philosophically, its time for me to get MY money from them. Russia has banned UK airlines from its airspace in response to the UK doing the same for Russian carriers as part of a raft of sanctions slapped on Russia in response to its aggression in Ukraine. This guarantee is combinable with all other Viking offers available. Frohnert, a world traveler who is Irish by birth but has lived in the U.S. most of her life, had planned to fly to New Orleans and travel back to Minnesota by water for what she assumed would be her final voyage. We did the Basel, Switzerland to Amsterdam, Netherlands route with stops in Breisach, Heidelberg, Koblenz, Cologne , Strasbourg and Kinderdijk . Following the naming ceremony, the 930-passenger ship will spend her inaugural summer sailing two new sailings: Iconic Iceland, Greenland & Canada, between New York and Reykjavik, and Iceland & Norway's Arctic Explorer, between Reykjavik and Bergen. Use down arrow key to expand the menu and up arrow key to collapse the menu and hit enter to select the link, Change your cruise date up to 14 days prior to departure, The ultimate flexibility: You have 24 months to select your new cruise date, Combinable with all other Viking offers. Both packages are priced from USD 50000 per person . Even though the service is great on the ships as many thousand past cruisers can attest. Viking Neptune itinerary program was announced by VIKING OCEAN in late-December 2020. I am glad to have a wide choice of operators in Europe other than Viking and I hope it stays that way. Viking continues to reinvent cruises and next year will be no different. Cruise itself starts 11/25I just sent chat to Viking re: Austria in lockdown for ALL starting 22nd no activities or businesses will be open. Any positive case adds to our count, anyone who needs medical attention takes the personnel away from the locals, be it river cruiser or mountaineer. Viking River Cruises. Given recent events and the developing conflict in Ukraine, we have made the difficult decision to cancel all 2022 departures of our Kiev, Black Sea & Bucharest itinerary. Also, what is the Viking "demise" you speak of? Oceania Cruises, another Norwegian Cruise Line Holdings brand, said it too would remove Russian and Ukrainian ports from its 2022 sailings, according to an emailed statement. We were three couples booking at once and they held firm to the payment in full 30 days past initial deposit. Departing on December 22, 2022, from Port Everglades , Viking World Voyage 2022 visits ports in Central America, follows Panama Canal transit and sailing up North Americas West Coast. Viking has made an official announcement on there Web Site Itineraries Affected by Temporary Suspension of OperationsUpdated April 6, 2021 On March 11, 2020, Viking was the first cruise line to suspend operations of our river and ocean cruises. 125% Future Cruise Vouchers: The Ultimate in Flexibility and Value. Viking OCEANs product was introduced in May 2015 with the launch of its first vessel MV Viking Star. That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. However, we will continue to provide testing if a guest reports symptoms, requests a test, or if our Medical Team deems necessary. The Oberammergau play is being rescheduled for 2022. Reuters. If you were booked on any of the canceled Viking river or ocean cruises in 2020, you are entitled to a 125% Future Cruise Voucher for whatever amount you have paid. I just did not see it in hercancellation confirmation email and thought it was lost. @californiagirland @clojacks, did you folks use a travel agent or were you dealing with Viking on your own? In many cases, you can cancel on your own and get most, if not all, of your money back but with caveats. If not worse in a time when the markets were growing. Bumped customers have been offered full refunds or vouchers equivalent to 110 percent of what theyve already paid so they can book at later dates. When I inquired about how we go about rescheduling a trip in the future, if we even want to, the response was to check everyday and maybe there would be a cancellation, Richard Pletcher said. They wouldnt even monitor cancellations and put us first in line to consider whether we could fill the vacancy.. But, again, this policy of full payment due with a very short time frame is costing us money we should have. My post referred to us using a travel agent. TA's have no problem getting better terms. oIK=?d4E_%sn_R)=&[h@1'{[']q[0G/PIAG| D0Y1 0S.fv G2 L Culinary delights in Lyon, France. Jillian Dara is a freelance journalist and fact-checker. I was angry last Wednesday.Related Articles The elegant boulevards and grand monuments of Paris. Even after appeasing the U.S. Maritime Administration by leasing a charter from Louisiana-based Edison Chouest, Viking had to deal with federal appeals filed by competing cruise companies. Therefore, as of today, we have canceled all 2022 tours that include a stop in Russia.". Future Cruise Vouchers valued at 125% are available exclusively for those guests whose cruise was cancelled due to, or associated with, our suspended operations. Sharkster, I believethat you were able to delay your full payment,but our experience was entirely different. Main downstream from Wrzburg, Rhine and especially Moselle are better places to be. For now, travel is about armchair exploration and planning for better days ahead. Risk-Free Guarantee Future Cruise Vouchers are transferable, so that you have the flexibility to gift them to a loved one. Powered by Invision Community. Again, we were going to ask the TA to ask for a later final payment date, but it was offered to the TA before we had a chance to ask. Cancellation conditions 1. "Our mission is to help Americans better know and understand our neighbors through travel," Steves wrote in a blog post from late February. (Per the woman I spoke to when cancelling the cruise.) This cruise began in Budapest, Hungary and ended in Bucharest, Romania with visits to Veliko Tarnovo, Arbanasi, Vidin , Golubac, and Belgrade , Osijek , and Kalocsa . Theres a 24 month window to apply it to any river, ocean or expedition cruise. Just wanted to add the Cruise Critic editorial team is working hard to try to get answers from all the major river cruise operators now that Austria has gone into lockdown and Germany may follow. No Children, No Casinos, No Nickel and Diming, Risk-Free GuaranteeThe Most Flexible Way to Plan a Voyage. Try checking the URL for errors or explore the world of Viking Cruises by clicking one of our links below. The price has shot up quite a bit from what we paid. February 25, 2022. 125% Future Cruise Vouchers: The Ultimate in Flexibility and Value. 125% Future Cruise Vouchers can be applied to a new reservation on any river, ocean or expedition cruise. If you continue to see this message, please call 138 747 (AU) OR 0800 447 913 (NZ). We are booked on Viking Vali beginning in 2 days with extension in Amsterdam and at the end in Budapest. My final payment I had negotiated when I booked was 5 months out. The 136-day itinerary visits 56 ports in 27 countries, with 11 port city overnights and 3x new for Viking cruise ports . I believe the 125% FCC is for bookings through the end of April. Stay current with special offers, news and destination-focused content. I see that the Viking Vali left Amsterdam, probably as scheduled, and has passed through the Rhine Gorge today. Local News | Question is, will we (Germany) be next? @Glammee if you are on board, have a splendid time. A few days ago we received a cryptic email from Viking that our itinerary might have changed and so here was a voucher for $499 for a future cruise . The cruise company said they had already notified passengers and travel partners with affected departures. It would be real interesting to see a movement by their customers against refusing to make full payment 1 and 2 years in advance. We hope that the flexibility provided by this guarantee truly puts your mind at ease when it comes to the decision of whether or not to travel. Funky Fusion FoodsJ, November 19, 2021 in River Cruising. air is received. Norwegian Cruise Line canceled a majority of its Baltic sailings on the Norwegian Getaway.Some cruise lines are forgoing modification and canceling their itineraries outright. We need twin beds; is this possible? It would be, quite frankly, ridiculous. The testing requirement lifted on June 12, 2022. Viking Elbe River Cruise Canceled. So when they got a brochure to take a 15-day Viking cruise through the Panama Canal and Central America, Wasserman said his wife couldnt resist. ), Minnesota syphilis infections up sharply last year, according to state data, Why hemp farmers worry about MN legalizing cannabis, Forever chemicals exacerbate water issues in Lake Elmo, development still on pause, Retiring Stillwater Area High School teacher, falcon expert Andy Weaver brought science to life, Gammelgrden Museum in Scandia marks 51st year, a luxury cruise from St. Paul to New Orleans, the first departure from St. Paul toward St. Louis, Mo., on Sept. 3, Five questions Wild must answer this offseason, Norman Quack's Chophouse closes its Stillwater location, For sale: A green thumb's house on Summit Avenue (with a conservatory! The 138-day itinerary visits ports in 28 countries with overnights in 11 port cities. Viking is still trying to figure out what they will do about rescheduling cruises for that year. Review of Viking Cruises. Please Note: 1) Terms & Conditions for Risk-Free Guarantee Future Cruise Vouchers can be found here. And do some shopping in small towns. Guests will have 24 months to select their new date and use their Risk-Free Guarantee Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise.
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