This is extremely frustrating. "contactType" : "customer service", TPG is facilitating collections that are being made directly through EROs. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Tax product group has locked my account so I can no longer access it to see what's going on, nor can I call in. Have a question? Submit your question using this form, and we will reply via phone or email within one business day of receipt of your message. (805) 963-7511. Click here to get notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. Refuse to update my information. Can anyone help? "logo": "https://www.taxact.com/images/schema-logo.jpg", Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your , turtleworks pickguards santa barbara bank customer service. Find more specifics and get answers to other common questions under support for appointment scheduling. Buy or sell foreign currency at this U.S. Bank branch. "name": "TaxAct Online Tax Filing", For wiring information, Schedule a virtual appointment for help with a wide range of tasks, such as enrolling in online banking, setting up direct deposit, ordering new debit cards and more. 3,385 was the amount of my refund and I would like for someone to call me so I can get the amount above that is owed to me that is still in the SBBTPG possition according to not only turbo tax but also the IRS. If this is not fixed by tax season I will be filing a lawsuit. Beneficiary Account number: FWD/122234783 U.S. Bank is not responsible for and does not guarantee the products, services, performance or obligations of its affiliates. Available to customers with a U.S. Bank checking, savings or money market account. The IRS and this company are useless. Bank of Santa BarBara Contact Number, Email, Support, 805-730-7860. You have been successfully added to the TaxAct Do Not Sell list. Will not use them again ever. It's 1-24-23 and I still don't have it. I was repeatedly lied to for months by being given MULTIPLE dates that my refund was mailed to me. Once a taxpayer that selected a Refund Transfer with direct deposit is at least 1 month past their expected IRS funding date TPG will contact your client, Clients are given the option to conveniently pay your fees with a credit card or bank account, If your client does not respond, TPG will debit your fees from your client's bank account, TPG collects our processing fee of 25% of the amount debited and the remainder is deposited into your bank account upon completion of the Auto Collect program2. Click here to get notifications about new complaints of Bank of Santa BarBara. You can call the appropriate number below, complete a Contact form or use our new chat feature! Contact me if more information needed, Read full review of Santa Barbara Tax Products Group [SBTPG], Taxes withheld Santa Barbara tax group/TurboTax. A month later no check and now nobody is responding to my email and they won't return my calls. arival33 at hotmail dot com Is this your company? Desired outcome: I have been calling daily and sending emails to support to be told its being escalated multiple times. Each individual's tax and financial situation is unique. You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. Who is Santa Barbara Tax Products Group? Log into usbank.com. Find yours below and contact them to enroll with TPG. Submit your question using this form, and we will reply within one business day of receipt of your message. Another option is to click on the map and select the Search this area button. Please remove it or use our Secure Messaging System instead. Whether you like bundling benefits for everyday savings or keeping it simple with free checking. my name is sharon sweat i have also been trying to get my return from TPG who is holding onto my money and lieing about it. For a whole month and a half, they have 2 clients under 1 check number saying both clients got the money when we know that is impossible. 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Please provide your Name, Phone number and Email address so we can reach out to confirm your appointment. Desired outcome: Civista Bank will never request information via an email or ask you to click on a link to verify personal account data. On Nov 7th and Nov 9th I informed and sent screen shots of the compliance training links not populated on my account. Or text GET APP to 872265 to receive a download link. 2010-2023 Santa Barbara Tax Products Group, all rights reserved. Contact me for details. Go to the menu in the app and select CardControl. Use U.S. Bank counter checks when youre out of personal checks. For FAQs and Guides visit ourResource Center. Federal return suppose to be $2002, only received $1388.50. Electronically transfer funds from your U.S. Bank checking or savings account to almost anywhere in the world. You can follow the instructions in this link here to contact SBTPG. Ill never do my taxes with TurboTax again and for them to be partnered with this shady bank makes it even worse I recommend if your thinkin about doin anytime of business with this company let me save you time stay away far away from sbtpg and turbo tax, Desired outcome: There is exactly $60 less than the amount I should receive. } I made it clear to the IRS and Turbo Tax that my bank account was closed and to send it either to my new account or mail me a check. Contact Information. Is this a scam company? I need someone to actually call me. Bancorp and affiliate of U.S. Bank National Association. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. Deposits made before the branch opens are processed the same business day. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Looking for the ability to control your card from your MB&T Mobile app? So basically, they have stolen my clients money. THEY OWE ME $5.531.80! Also of Interest Forward together HOW TO ENROLL WITH TPG A simple and convenient way to be paid Lobby: Mon-Fri, 9am-5pm. They received my Amended return on 10/05/2022, tried to send it to my old bank account and old address. Whether you like bundling benefits for everyday savings or keeping it simple with free checking, you'll find a Civista checking account for the way you live. Call (805) 963-7511 or Contact us using the Online Request form on this page. March 3, 2022 4:14 PM. 2023 TPG-TP | A Green Dot Company NMLS ID 914924 | Technology Privacy Statement For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Follow us on Facebook, Twitter, and LinkedIn to stay up to date with Civista news, financial tips, and community happenings. Next, select Customer Service at the top of the dashboard and choose Contact us. This is FRAUD and I am requesting my money back, Desired outcome: I used Turbo Tax to file my 2021 return. Mon-Fri (9am-2pm). Looks like this company has no reviews or no complaints yet. Receive a warranty that a signature is genuine and the signer is the appropriate person to endorse. Wires initiated in USD, use SWIFT Code: WFBIUS6S Member FDIC. That was a large refund. "@type" : "ContactPoint", submit a request by clicking the button at the top of the page or contact us by phone by . For credit card questions and concerns like reporting a lost or stolen card or making a transaction dispute, please call: For fastest service, please have your full credit card number ready. For 24-hour assistance regarding your lost or stolen card, contact U.S. Bank Customer Service: 800.872.2657 for personal debit cards. U.S. Bank800 Nicollet MallMinneapolis, MN 55402. Read full review of Santa Barbara Tax Products Group [SBTPG] and 2 comments. U.S. Bank, U.S. Bancorp Investments and their representatives do not provide tax or legal advice. Easily remove them from the program. They didn't do that. This is extremely frustrating. Now, more than ever, you can do so much more than withdraw cash from an ATM. Filing status. (833) MBT-4SBA or (833) 628-4722 We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bank of Santa BarBara, It looks like we haven't found Bank of Santa BarBara's social media accounts :(. Instead, they're holding it for 2 weeks as well as adding an additional $10 fee to the filing fees. Their rude. They have Hi, NOWHERE in TurboTax, it was mentioned that this company is used and also nowhere was mentioned about any fees. Deposits in The Bank of Santa Barbara are insured by FDIC. Click here to scroll back to the top of the page, Click here to close the quick links modal. U.S. Bank virtual appointments use two-way video streaming technology to support your banking and financial needs. You can also get help with the mobile app, opening a checking or savings account, transferring money and more. Get assistance with a new home purchase, refinancing and other services. I want my money back and this company reported as fraudulent. You can find contact details for Bank of Santa BarBara above. Santa Barbara Tax Products Group [SBTPG] reviews & complaints Santa Barbara Tax Products Group [SBTPG] Customer Support Rated Extremely Low 5 Resolved 232 Unresolved 2% of 237 complaints were resolved File a complaint Table of contents Verified Share Complaints Contacts At this point Im just trying to claim that it is lost/stolen, Lets find a way to connect outside of here, have a few people on board, need about 20. Call me to let me know its done its been a whole month! I would like my money sent to my account, I am a tax professional that has been taking through thr ringer about my clients refund. Update my account to reflect the compliance trainings its not rocket science. What happens if my direct deposit is returned? Our routing number for all transactions is 122234783. Submit a complaint and get your issue resolved. U.S. citizens can use a state-issued photo ID like a drivers license, passport or state or military ID. Share your photos and videos with others to prove the truth of your words. To speak to a Customer Service Representative, . Headquartered in Santa Barbara, CA, it has assets in the amount of $182,818,000. To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. Click here to close the Online Banking Modal, Click here to scroll back to the top of the page, Click here to close the quick links modal. You can contact SBTPG toll-free at 1-877-908-7228 or go to their secure website if you need more information. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view, Please reach out to us. Here we are in march of 2023. Click the link in this email to activate your account. Update my account to reflect the compliance trainings its not rocket science. Thats because this company probably never sent it back. [protected]@yahoo.com Beneficiary Customer: Montecito Bank & Trust In that message SBBTPG said that my refund was sent back to the IRS on 10/7/2022 with the lead number 10052211. If you prepared your own return online call: 877-908-7228 If you used a tax professional call: 800-901-6663 Business Hours All times are Pacific Standard Time. I am having the same problem with this tax product group. https://ttlc.intuit.com . Deposit products are offered by U.S.Bank National Association. Submit a complaint and get your issue resolved. 2Other than any amounts collected on behalf of software transmitters or other 3rd parties. 3,385 was the amount of my refund and I would like for someone to call me so I can get the amount above that is owed to me that is still in the SBBTPG possition according to not only turbo tax but also the IRS, Tax Refund being held for no reason and extra charge, All of my money deposited into my account immediately plus the $10 fee. If youre on Google, search for U.S. For small business and middle market companies. I cant believe they are getting away with this. My refund date was April 6th 2022 and I had closed the account that my money was going to for my understanding TPG was supposed to send my money back to the IRS since they were unable to deposit the funds in my account, They never did Ive been getting the run around trying to figure out where my 2021 tax refund is sbtpg was the last to have it told me it would take 8- 10 business weeks to send my refund check back to irs . Personal Digital BANKING 844.842.0268 Digital Banking Resources Business Digital Banking & Treasury Management Support 888.452.2654 Digital Banking Resources CUSTOMER CARE for general inquiries 800.604.9368 LOST OR STOLEN DEBIT/ATM CARD OR CHECKS Money owed to Ariel obroen, Got about 6 lol. To speak to a Customer Service representative please call. Order through a bankeror learn moreonline. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. After waiting on this amended return I experience bad weather and financial birding due to the floods in California. Please use our Secure Mail service for sending emails to MB&T associates concerning personal or business banking matters, when confidential information is involved. you'll find a Civista checking account for the way you live. The on/off switch for your Civista Debit Mastercard. Please contact me if your interested in joining. "sameAs" : [ I refuse to not receive my 2021 refund. For Further Credit to: Our customer name and account number, 1010 State Street I filed with Turbo Tax for 2020 Tax year. American Express is a federally registered service mark of American Express. All branches are open for full-service banking Monday-Friday, 9am-5pm. I used TurboTax for many years to file my tax returns and I never saw the refund issued by TPG PRODUCTS SBTPG LLC. Please RETURN the money. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. It is frustrating that i cant get a "supervisor" or any higher up to look at this. "https://www.instagram.com/taxact", All Rights Reserved.20092023 Montecito Bank & Trust. Is this your company? The IRS did a trace. I need my money and the reps are very rude, don't help. Use this comments board to leave complaints and reviews about Bank of Santa BarBara. You can find contact details for Bank of Santa BarBara above. I am Turbo Tax client for years, this is the first time Turbotax used Santa Barbara tax group. Desired outcome: Alternatively, you can visit the Santa Barbra Tax Products Group website. Fees were taken out more than once but no check was EVER mailed. tax refund - omitting a number in my checking account, Albuquerque Periodontics and Implantology, Read full review of Santa Barbara Tax Products Group [SBTPG] and 1 comment, Santa Barbara Tax Products Group [SBTPG] contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Find hours, directions & financial services provided. Fixed the issue. TPG contacts your unfunded clients* Once a taxpayer that selected a Refund Transfer with direct deposit is at least 1 month past their expected IRS funding date TPG will contact your client Convenient payment options offered Clients are given the option to conveniently pay your fees with a credit card or bank account Fees are direct debited For your protection, please do not send private or sensitive information via this form (for example, your account number, online banking username, social security number, etc.). Not they claimed to send it back to the irs, but its been more then 12weeks now & the irs still doesnt have it. With CardControl you can turn your MB&T debit and credit cards on and off in real time, control transactions by category, location and/or dollar amount, and set purchase alerts! How do I get in touch with customer service? We cannot respond to requests for specific account information via email. "https://twitter.com/taxact", This can be paid with a prepaid, debit or credit card, a transfer from another U.S. Bank account or a transfer from another financial institution. Initiate a personal, auto, business or home loan. Use our Online Request form below and we will follow up with you. If you just need to withdraw cash, you can even specify if you want large or small bills. height: 100px; Refund - that was deposited in error from irs an I have yet to receive it, SBTPG group holding2021(filed on 2022) my refund since Dec. #navigation-offset, .taxes-bar + nav.signed-in ~ #navigation-offset { Functions much like a check and is issued by the bank. View refund status. Wires initiated in foreign funds, use SWIFT Code: WFBIUS6WFFX Set up with a banker or send domestic transfersonline. }, Store Hours. Stay up to date with news and tips for your financial wellness. Customer Service (805) 963-7511 Mon - Fri (8am-6pm) (800) 348-0146 Mon - Fri (8am-6pm) Online Banking Support (800) 348-0146 Mon - Fri (8am-6pm) 24/7 Telephone Banking Call toll-free (800) 608-1995 Wealth Management Montecito Bank & Trust 1106-E Coast Village Rd Montecito, CA 93108 (805) 564-0298 Routing Number Alternatively, you can visit the Santa Barbra Tax Products Group website. Contact us so one of our agents can assist you. Fixed the issue. Thanks! Aug 18, 2022 deion sanders today find your senator. No feedback yet. 0 0. . Federal/ State refund amount. As time went on still no refund called IRS TOO MANY TIMES was told to contact sbtpg because they havent recieved anything so I contact sbtpg again and was told that my money was sent oct 7 2022 it is almost April 1 2023 still no money in my account or in the irs system to send me my money direct . I recently called the irs and said they still dont have my funds back. After explaining things to customer service I was assured that if I faxed in a valid ID, SS card and a bank deposit slip they would be able to correct the account number. Montecito Bank & Trust does not endorse the information, content, presentation or accuracy of any other web site and is not responsible for it, its security practices or privacy policies. [protected], Desired outcome: Something went wrong. Most U.S. Bank ATMs let you check your bank account balances, deposit cash and checks, transfer money between accounts, make payments and reset your card PIN. Early Tax Season: January 2 thru January 15 Mon-Fri: 7am - 4pm Sat: 7am - 11am Sun: 7am - 11am Peak Tax Season: January 16 thru March 12 Mon-Fri: 6am - 5pm Sat: 7am - 4pm Sun: 8am - Noon "contactPoint" :{ A minimum opening deposit of $25 is needed to activate your account (once youve been approved). Please refund my money $60. Learn more and view video tutorials about U.S. Bank ATMs. Its secure and easy. No one has called to help. For debit card questions and concerns like reporting a lost or stolen card or making a transaction dispute, please call: For fastest service, please have your full debit card number ready. the fast, secure, and free way to switch your automatic payments & direct deposits. If you suspect suspicious account activity or receive an email, voice mail or text message that appears to be from us, but you suspect to be fraudulent, please do not click on any links or attachments or enter any requested information. Did you know? Fill in the registration information (be sure to remember this password), then click Continue. I want to file a class action lawsuit, need at least 20 people. This message appears to contain sensitive information. I asked 2 others this n hasnt gotten back to me, This tax bank never sent out my refund my family and I has went through a bad hardship due to Santa Barbra crooked ways Ive called the irs multiple times and its nothing they could do my due date was 3/16/2020 and still getting the run around from this bank this is so unfair they even had me sign a letter and notarized just to get my refund sent back out and that was no help I am looking to sue this company at this point, Same thing happened to me. My company name is The Whiz Kidd Fs contact [protected]! Find the Santa Barbara TPG contact information for tax professionals. Claim it and get a lot of features. Ask, or enter a search term below. "https://www.youtube.com/taxact", If youre planning on starting a home improvement project, taking a vacation, or making a large purchase, consider a Civista HELOC as a smart, flexible financing option. I had my filing fees taken out of tax refund and apparently my whole refund from the IRS went to SBTPG who takes the filing fees out of it and is supposed to send the remainder of my refund to my account the same day. Submit your request and a branch associate will be in touch to confirm your date and time. 805-730-7860. From here, you can reach us a couple ways: Call: Choose the applicable department you'd like to reach from the phone list provided. You will be redirected to our online Wealth Management portal, to access your account. After you finish your message, click Send (3). This includes cases when we request you to send us documents or other financial information. TPG's program manages and pays out refunds for clients of many tax. Tracy (805) 564-0298. Please refund my money $60. SSN. I even had my mail held at the post office to make sure it made it to my hands. Posted on June 12, 2022 by June 12, 2022 by, Here are some quick points of contact: Customer Service (805) 963-7511 Mon - Fri (8am-6pm) (800) 348-0146 Mon - Fri (8am-6pm) Online Banking Support (800) 348-0146 Mon - Fri (8am , To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. 1Auto Collect is an optional service provided by Santa Barbara Tax Products Group, LLC. I have also emailed TPG-CSsupport@greendotcorp.com with no response. 2021 Copyrights. (800) 348-0146 Mon-Fri (8am-6pm), Montecito Bank & Trust Compare our traditional and specialty checking accounts today. 2023 Montecito Bank & Trust. Your banker is here for you through our video streaming and co-browsing tools. .They made everything very easy. Taxpayer info. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. If your inquiry is related to sponsorship or grant requests, please complete our Donation Request Form. They cant find it. All Rights Reserved.20092023 Montecito Bank & Trust. Now I am fighting with the IRS and this company. All Rights Reserved. Support How do I contact Santa Barbara Tax Products Group (SBTPG)? Discover convenient access and tools to manage your growing business. Let us know when and where you are traveling before you go so we can place a flag on your debit and credit cards to ensure they stay active. Never send emails back and its hard to get through to a human. I did not authorize an electronic ruturn nor the service fee of $55.15. Bank of Santa BarBara phone number. They refuse to send another check. I want my money in my bank account or in my mail box. Well Santa Barbara mailed me a check. Told me then sent it back to the IRS in November and I called the IRS today 01/17/2023 and they still have no sign of it! View Map; Montecito Branch 1106-A Coast Village Rd. Montecito, CA 93108 You must be 14 years or older to open a checking account. Please try again later, Do Not Sell or Share My Personal Information. TaxSlayer Support How do I contact Santa Barbara Tax Products Group (SBTPG)? page and it says that your refund was sent to your bank, but TPG hasn't received and released your refund please be aware that the IRS may indicate funds are available days before they are released. Discuss the issues you have had with Bank of Santa BarBara and work with their customer service team to find a resolution. A verification email has been sent to your email address. Contact me directly for any details. Investment products and services are: Not a deposit Not FDIC insured May lose value Not bank guaranteed Not insured by any federal government agency. Return my MONEY. Tax Pro Help Center Get answers 24/7 at Support.sbtpg.com Tax Pro Support (Existing client) 800.779.7228 Consumer Tax/Taxpayer 877.908.7228 Tax Pro Website Login to your account at pro.sbtpg.com Also of Interest Get setup with TPG today News I got in contact with TurboTax to find out where the funds went, they then gave my TPG number, my life has been hell since. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bank of Santa BarBara Customer Service. Contact us for more info Contact Us Fully Integrated Software Providers Santa Barbara TPG is integrated with industry leading tax software providers. Compare our Civista business checking accounts today. Under Category select "Credit Card Services" or "Debit Card Services". What youll need will depend on the reason for your appointment. Desired outcome: They're still holding it 7-10 business from that. To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. I have 2 tax locations and still no help Jan 2nd. As concise as can be this company is fraud stolen my taxes my identity and has an account in my name ! }. About us Privacy Policy A Green Dot Company NMLS ID 914924 Santa Barbara Tax Products Group, 2023 I am missing $896 from my tax return! Youll need a social security number, or a W-8BEN with supporting documents, and a valid form of identification. Get support on business checking accounts to commercial loans. 1 Checks up to $7,500 cashed for a cost up to $8 The Bank of Santa Barbara was established on Dec. 19, 2005. Initial Bank of Santa BarBara complaints should be directed to their team directly. She was very kind but helpless to assist me. I called today just to be on hold for an hr. No upfront fees I received a message from SBBTPG after I reported not getting my refund to the BBB. I obtain a tax advocate to speed up the process the advocates supervisor frustratingly deposit my money in a TurboTax account because that was the last account information listed on my return. Ive contacted them via email and calling their CS number ending on 7228. The irs said they never received my money from them SBTG ,I never used there services only TurboTax once my bank account was close that was the perfect way to send my money else where and not back to irs ! You can find contact details for Bank of Santa . 2023 Montecito Bank & Trust. I have been trying to get my money for well over a year now. You may also select Locations in the upper right corner of the page at usbank.com to start your search. (805) 963-7511 Mon-Fri (8am-6pm) "https://www.facebook.com/taxact", ATM: 24/7. Well my 2020 was held up by IRS for paperwork took me almsot 2 years to get straight after 4/5 months Turbo Tax took their fees. 1106-E Coast Village Rd Santa Barbara TPG makes tax time easy For Tax Professionals For Taxpayers For Check Cashers The easy way to pay for tax preparation No up-front fees Tax preparation fees are paid from the refund so there's nothing to pay up-front1 Safe & convenient Secure, fast payment with convenient refund disbursement options As fast as e-filing Do everything from enrolling in online banking to opening a business account, and more.
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