Many have wondered exactly where this missing mail ends up, and what we can do to try to get it back or claim compensation. I cannot see any reference to the Freedom of Information Act in the original 'letter' to Royal Mail. To make a claim for a Yodel parcel, youll need an account with the company, and the reference number for the sent item. Please be aware that we can't change the date if the redirection has already started. Royal Mail National Returns Centre, 20 Donegall Quay, Belfast, BT1 1AR. Crown Copyright Licensed under Open Government License. I posted a parcel a few weeks ago and the recipient did not receive a card to say delivery had been attempted. Belfast City. It was correctly addressed to my son, in the Netherlands. Implications on mail after the UK's exit from the EU. The postie said that he left an 'unable to deliver card'. Thank you for your email dated 18 January 2015 within which you request You can find details of your local Delivery Office online by using our Delivery Office Finder . To avoid this text box appearing on every page when you use the site you must have JavaScript enabled in your browser settings. Cookies help us improve your Royal Mail online experience. I've tried using the phone line but haven't found a route to actually speak to anyone, there only seems to be automated options. If they need to they will contact us to make enquiries on your behalf. WebFind many great new & used options and get the best deals for Belfast National Union Sheetmetal Workers & Coppersmiths No 8 Banner at the best online prices at eBay! Last year it processed 19.6million letters and parcels. Find property prices, census data, property price trends, nearby schools, hospitals etc. the package was sent from Poland 12/12/2018 Tracking no. Postcode. Call us 03457 740 740 Text phone 03456 000 606 Facilities Disability access Can we save you a trip? You can't contact the National Returns Centre, for reasons known only to themselves Royal Mail have deemed them as a "Non-Customer Facing Role". Property price trends not available for this district. browser that by TrueBlueTerrier 26 Jun 2017, 14:52, Post WebArrange to have your item redelivered. Customers with any queries in respect of the National Returns Centre should contact For Security purposes we require the person who applied for the Redirection to contact us. Are you the owner of any commercial copyright on this page? your user name, log in details and language preferences and any customisations you make to Website pages during your visit. by Snaggletooth 05 Jan 2016, 18:20, Powered by phpBB Forum Software phpBB Limited. A Royal Mail person or vehicle has caused damage to my property, Help with cancelling or changing a Redirection. Message board for Royal Mail employees and customers, Post We know you can't always get to your local delivery office to collect it, so we are happy to make a Redelivery: free to your own address. video. If you choose to prevent cookies, we cannot guarantee access to the services provided through this Website or be sure how this Website will perform during your visit. businesses. Web12-16 Bridge Street, Belfast City, Belfast, County Antrim, BT1 1LT Get directions Opening hours Monday Closed Tuesday 09:30-17:30 Wednesday 09:00-17:30 Thursday 09:00 They'll open the mail and return it to you if your name and address is inside. For urgent returns Royal Mail Special Delivery Guaranteed Returns guarantees that youll receive the item back by 1pm the next working day. click here to enter it manually. Session cookies - these expire when you close your browser and do not remain on your computer. Strictly necessary cookies are essential to enable you to move around this Website and use its features and/or services. What happens when my Redirection runs out? This will ensure that the details we ask for on this form, are the same as you originally sent us. On here we can't for certain what will happen. This means the delivery service will keep you updated on the parcels progress, and theres a chain of locations to investigate if something does go wrong. Some businesses offer Local Collect / click and collect as a delivery option when you order items. 20 Donegall Quay, Belfast Cookies are small text files stored by your device when you access most websites on the internet. Re: How to contact National Returns Centre. Cant find your address? by TrueBlueTerrier 26 Jun 2017, 14:16, Post The cookie categories are based on the category definitions contained in the International Chamber of Commerce UK Cookie guide . Download a zip file of all correspondence. Privacy Policy. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you accept their use, continue using our site. address. 12-16 Bridge Street, Belfast City, Belfast. * Line are open Monday to Friday 8am to 6pm. You can choose to manage the cookies we use on this Website through your browser settings at any time. This request has been marked for review by the site administrators, who have not hidden it at this time. However, if If your return address is somewhere inside then I would expect to get it back in a couple of months. It was posted using the Tracked 24 or Tracked 48 service. If so, you can call their customer service team on 03308085456, or visit their website to log a claim. However, you cannot get a payout if any of the below applies: The amount of money you could potentially claim varies depending on whether an item was damaged or just lost and youll need to compile evidence (and tracking information), too. However, thats often not specified on the piece of post. Identify you as having consented to use of cookies by this Website, Remember settings you've applied (such as layout, text size, preferences and colours), Remember selections you have made (such as search functions and results, and goods and services), Apply customised content segments to individual users, Apply users' individual service specifications (such as usage or credit allowance), Share information with partners to provide a service on our website. Well contact you before it ends. Cant find your address? Improve the management and performance of tags on this Website. Wir verwenden Cookies um Inhalte und Anzeigen zu personalisieren, um Social-Media-Funktionen zur Verfgung zu stellen und unseren Traffic zu analysieren. Valid file types are JPEG/GIF/PNG/TIFF/PDF/DOC. To avoid this text box appearing on every page when you use the site you must have JavaScript enabled in your browser settings. If nobody was in when we attempted to deliver something to your address, well leave a red 'something for you' card. latest news, feel-good stories, analysis and more, Graeme Souness in tears as he announces he is leaving Sky Sports after 15 years as studio pundit, Mrs Doubtfire star Matthew Lawrence was fired from agency after refusing to strip for a director, Bruno Fernandes still hurting from FA Cup semi-final injury but ready to play through the pain barrier for Man Utd, Chelsea open talks to sign Andre Onana with Inter Milan keen to sign two Blues stars as part of deal, Brilliantly cringe moment TikTokers approach stranger asking if he wants to date them before realising hes actor Thomas Brodie-Sangster, UK postal service has been under strain during the pandemic, While the art of letter-writing is thriving, wonder whether there are lost love letters, head to the Royal Mail Claims Centre website, Hundreds of lost Royal Mail and Hermes parcels are being auctioned off on eBay, PrettyLittleThing denies claims fleas arrived in customer packages, Do not sell or share my personal information, It was posted to somewhere outside the UK, It was posted by special delivery and it had to be redirected. How long they will keep it until they get in contact with the owner of the parcel? This means were holding an item of mail for you at your local Customer Service Point. Helen Kenworthy, Somewhere in Belfast is my Bulova Accutron Apollo watch. If you choose to prevent cookies, we cannot guarantee access to the services provided through this Website or be sure how this Website will perform during your visit. Well direct all mail using our International Standard service. I just wondered if anyone had any phone number or e-mail I can use to specifically contact someone working at the NRC in Belfast? Their enquiry system allows you to claim if a parcel is lost, damaged, or there are items missing. If your new address is outside of the UK, My tracking message says it's been delivered but it hasn't been, Royal Mail for small and medium sized businesses, Royal Mail for large businesses and public sector. You can help this process along by completing a P58 form and sending it to Royal Mail. I wanted to send a document to another EU country but I wasn't aware that there has to be a return address as well so I just wrote my name in case. With so many missing missives kept in the office, its hard not to wonder whether there are lost love letters or important messages held within its walls. Please check you've entered the number correctly. Therefore, we are no longer If you havent got one already, you can set one up as part of your application. We will use two types of cookies: www.royalmail.com (this Website) uses cookies in order to make it easier to use and to support the provision of relevant information and functionality to you. Royal Mail should have remained State Owned! WebIf you are looking for information on your mail or have a complaint or general query, we 1st suggest you contact Royal Mail, The Post Office, or Parcelforce on Twitter, or our Customer Services, their links are at the end of this article. However if you need to contact the Royal Mail team, please visit their Help Centre. Sometimes we can't deliver an item to you because nobody was there to sign for it, or if it was too big for your letterbox. I have been informed by the local post office delivery centre that my lost parcel is likely to have gone to the National Returns Centre in Belfast. This should be '1' then '-', followed by 10 or more digits, for example '1-1234567890', This can be found on your invoice or renewal notice, Need help locating your tracking reference number? To return to the postcode look up click here, Please refer to any previous contact from us for your unique reference. WebTo help improve our services, support our colleagues and share your experiences in branch, please leave feedback. supports HTML5 There was no mention of what to do after 18 days if the item wasnt returned. The types of cookies we currently use on this Website are set out below. government. Copyrights 2017 - www.ukpostcodecheck.com. Please note that certain cookies may be set the moment you start visiting this Website. Did you have any luck? To start the claims process at UPS, head to their online support centre. WebWhy isnt my reference number recognised by Track your item? You can choose to manage the cookies we use on this Website through your browser settings at any time. postcode You will be redirected to new URL. http://www.google.com/intl/en-GB/policies/technologies/ads/, http://www.youronlinechoices.com/uk/your-ad-choices. You can't contact the National Returns Centre, for reasons known only to themselves Royal Mail have deemed them as a "Non-Customer Facing Role". Re: HELP: Parcel sent to Belfast National Return Centre. Postie didn't leave a red card for a wedding gift around Christmas time and it subsequently was sent to national returns centre no-return address on it. We will use two types of cookies: www.royalmail.com (this Website) uses cookies in order to make it easier to use and to support the provision of relevant information and functionality to you. A Aberdeen Aldershot B Basingstoke Belfast Birmingham Bristol C Cambridge Carlisle Cleveland Cornwall Coventry D Deeside E Edinburgh Exeter G Gatwick Glasgow Gloucester H Hatfield Hereford I Inverness Ipswich L Leeds Leicester Lincoln Liverpool If the Royal Mail is unable to deliver a letter it will be returned to sender, however, there isn't always a return to sender address. Please collect the mail before completing the form. (Your password must have 8 characters or more and contain at least one letter and one number with no spaces.). Printed from https://www.whatdotheyknow.com/request/national_returns_centre_contact on May 01, 2023 09:20. I was informed it was probably destroyed and then Royal Mail customer service refused to help me any further. The There could be a number of reasons for this. I posted a parcel a few weeks ago and the recipient did not receive a card to say delivery had been attempted. This secretive depot might hold on to your mail, but thats not guaranteed and you cant contact them directly to find out. Centre. Its important to begin the claims process by contacting the companys Customer Services team, rather than via the Claims portal directly. It was probably there for a month before being auctioned off or destroyed. So, what happens to lost letters and packages, and what can you do if an item gets stolen? Last collection times may vary and can be as early as 30 min before closing time. Further information about the types of cookies in use on this Website is set out below. I've just had a similar case (but as the buyer not the sender) The parcel was lost but as the buyer knew she was in the wrong she didnt go through PayPal to her a refund. respectively. your user name, log in details and language preferences and any customisations you make to Website pages during your visit. While the art of letter-writing is thriving, weve all had issues with messages getting lost along the way. I tried calling RM customer support but all they would say is I need to wait for two more weeks and then file a claim. when I asked to check with the Returns Center she just said "no, you can't do that", and refused to explain why. Post office Belfast City in Belfast | Royal Mail Group Ltd They only keep it for a month though as far as I know before it gets destroyed/taken home by someone. If there are multiple names, please separate them with a comma. by dressedboutique 24 Jun 2019, 16:39, Post Their address is: Royal Mail National returns centre, 20 Donegall Quay, The next best Cookies help us improve your Royal Mail online experience. The return to meclear post code and number. Follow Metro across our social channels, on Facebook, Twitter and Instagram. Functional cookies allow this Website to remember choices you make, e.g. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Royal Mail, National Return Letter Centre, Po Box 557, Belfast, Royal Mail, National Return Letter Centre, Po Box 557, Royal Mail, National Return Letter Centre, Po Box 557, Belfast, BT1 1XS, National Return Letter Centre, Po Box 557. So this can be investigated and resolved, please contact the appropriate department. My research shows that the majority of it gets auctioned locally in Belfast. Cookies are small text files stored by your device when you access most websites on the internet. If you have not already registered, you can do so now. To view this video please enable JavaScript, and consider upgrading to a web We will require additional identification to support this request, please call us on 03457 950950* to discuss this. Royal Mail tries very hard to ascertain the correct return it to the sender free of charge. Thank you so much for taking the time to reply. These cookies don't collect information that identifies individuals. WebEnter your postcode. The item hasn't been delivered because a fee needs to be paid first. This website uses the following targeting/advertising cookies: You can also manage many organisations cookies used for online advertising at. You can Any information would be really useful. Established in 2008. This is a crazy situationand costly. about All information is aggregated and therefore anonymous. Drop off a prepaid item or return. They collect information about how this Website is used, e.g. So it is then passed on to the by LukasD 26 Jun 2017, 14:08, Post by Snaggletooth 10 Oct 2022, 06:23, Post WebIf you would like to track a Royal Mail item, please visit their tracking page. For more information and help with Post Office services, please visit the website. I'm guessing they end up with a lot of stuff that has value and I hope it doesn't just get binned. Free delivery for many products! The full list can be found in their Claims Policy guide.
royal mail national returns centre belfast phone number