Tutorial for troubleshooting the INF6 fault (internal option fault) on the Altivar ATV61 and ATV71 Variable Frequency Drives (VFD) typically caused by a loose option card or two serial cards. Excessively high ambient temperature due to, for example, dust. eSM module: Guard door acknowledgment: The acknowledgement signal is available for too long a time. Below are some of the most common fault codes for the Schneider Altivar VFD/VSD Drives: Common cause is loss of power, power cycle the unit. eSM module: System error detected: 3_3V undervoltage. Verify the configuration of the I/O data. Verify that the flow of air is sufficient (pollution, objects). Restart the . Power supply outage, insufficient power supply. Homing movement was stopped in response to a detected error, the detailed reason is indicated by the additional info in the error memory. Verify release of direction. Wait until eSM is no longer in state Quick Stop Active or Fault Reaction Active or Fault or reboot the drive. >w.?&")(.A7*YP]V4jrXA[Z79@dma,ARS1n(#0w*[: PEb&FECWEbSVNABAA])!I1$MA c]i`lGWe+rrP+IgPR@|u$ )=C~8EQEpP_5^8DMit B&Qr* tAPvHB"H8:XO!W=Wc#7q2'83U GL.%Nr =0Z}:LY`>p&V] Q(zBDZ;yJKRHk/g,[}(sVI`QvncXOt<0 6tgyZ*8q8VT=37%e?HUPUa#9A#cY zseYeCDq|gd5=g6P]:&efDcV.ee'olVAPhiPCVfN 'E5J7%']L !. Common cause is the Deceleration setting is too low and needs to be adjusted. Enjoy! Attention: these dimensions concern fixing holes. Autotuning: Friction torque or load torque too great. Reduce the gear ratio or reference velocity. A data set of the operating mode Motion Sequence could not be recalculated. Remove the cause of the stop and restart Autotuning. Wait until the currently active data set has been terminated. Incorrect wiring or inoperative cable for Hall signals of encoder 2. Disable the power stage and repeat the command. ATV32 Safety evolution V1.5ie08 Correction on SAFF fault due to interruption of internal communication V1.8ie11 Add SLS Type 4 function Add new parameter (STFR filtered) to be able to check safety speed. Reference movements require limit switches. Incorrect setting for parameter WakeAndShakeGain. Change eSM state to write this parameter. o Lexium 62 Single Drive o Lexium 62 Double Drive o Lexium 62 Advanced Plus o Lexium 62 ILD o Lexium 62 ILM For information on the device reactions AD, BD1, and so on, refer to Device Reactions - Drive and Device Reactions - Power Supply. Operating mode has been activated but drive is not synchronized to external synchronization signal. Select "Macro-Confuguration", Scroll down and select "All" for all parameters, Scrolldown and select "Go To Factory Settings" Select "Yes" > Enter When it changes back to saying "No" it is done. Timeout reading the absolute position from the encoder. List of Fault Codes for ATV61 | Schneider Electric Support Watch on Published for: Schneider Electric USA Attachment (s) The position deviation has become excessively high due to a velocity limitation or the release of direction. Verify resolver cable: wiring and shield connection. Encoder error or error in internal communication with the drive detected (for example, EMC). The value entered was outside of the permissible value range for this parameter. Welcome to the Schneider Electric corporate Website, Access mySchneider, your personalized digital experience. Velocity too high for the encoder. Incorrect communication between module and encoder. Position deviation after movement greater than standstill window. The combination of these settings is invalid. System error detected: Incompatible memory card, Memory card implicitly written by the device. Medium Voltage Distribution and Grid Automation, Product Documentation and Software Downloads, Panelboards / Switchboards and Switchgear, Controllers, Expansion Modules, Servers & HMIs, Power Metering and Energy Monitoring Systems, Power Quality and Power Factor Correction, Integrated Power and Control Solutions (IPaCS) Equipment, Low Voltage/Medium Voltage Prefab Substations, Pushbuttons, Switches, Pilot Lights, Control Stations and Joysticks, Data Center Security and Environmental Monitoring. Invalid value in data set (additional info = data set number (low byte) and entry (high byte)). Position deviation in operating mode Electronic Gear too high. Command is being processed or communication may be disturbed (EMC). It looks like you are located in the United States, would you like to change your location? Target position overtraveled with function Relative Movement After Capture. eSM module: System error detected: Stack overflow, eSM module: System error detected: Program sequence control (communication), eSM module: System error detected: Program sequence control (Idle task), eSM module: System error detected: Firmware checksum, eSM module: Parameter outside of permissible value range. System error detected: Motor encoder (Hiperface), System error detected: Motor encoder initialization. Reference switch error detected (switch signal briefly enabled or switch overtraveled). Verify settings for standstill window (parameter MON_p_win, MON_p_winTime and MON_p_winTout). Schneider Electric - CCC Expert VSD - A.Dufoss - 16/10/2014 1. o 8008 Controller logout. Position difference during the wake and shake procedure is too high. Wait for the running recalculation for scaling to finish. Deactivate jerk filter processing for Electronic Gear or use processing method 'Position synchronization without compensation movement'. The selected operating mode is not available. A quasi absolute position has been detected that is not within the permissible motor shaft deviation range. Different counting directions of motor encoder and machine encoder. Privacy Policy. Invalid write access of bootloader to flash memory range. Delay for reaching Safely Limited Speed (SLS) too low or eSM deceleration ramp too high. Now power cycle the drive. o 8006 Program stopped. Change of 'RAMPscaleDenom' and 'RAMPscaleNum' in such a way as to increase the resulting scaling factor. Change POSscaleDenom and POSscaleNum in such a way as to increase the resulting scaling factor. Index pulse is not available for the encoder, Error in analog signals from encoder detected (additional info=Internal_DeltaQuep), System error detected: Indeterminable type of encoder, Configuration error detected: Encoder module and selected machine encoder type do not match, Configuration error detected: Encoder module and selected motor encoder type do not match, Configuration error detected: Encoder module parameterized, but no module detected, Configuration error detected: No motor encoder type selected for encoder module, Configuration error detected: No machine encoder type selected for encoder module. Overvoltage in internal eSM power supply. Find answers now. See the chapter Parameters for the parameter that requires a restart of the drive. Contact your Schneider Electric service representative. No encoder connected or encoder does not support setting of absolute positions. eSM is in state Quick Stop Active or Fault Reaction Active or Fault. Communication channel (Hiperface) to encoder is subject to interference. Overflow error detected during encoder scaling. Motor movement during Safe Operating Stop (SOS). During a configuration download, one or more configuration values were not accepted by the drive. However, the power stage does not support this PWM frequency. Code 8503 / external diag. The multiturn resolution of the machine encoder with reference to the motor shaft exceeds the system limits, for example, due to the mechanical gear ratio between machine encoder and motor encoder. Improve the heat dissipation in the control cabinet. Wait until motor has come to a complete standstill. Please enter a valid email address, Problem with captcha verification, please check your connection. Limit switch to be approached not enabled. Drive is in operating state Quick Stop Active due to a software stop request. System error detected: Nonvolatile memory read error, System error: Nonvolatile memory write error, System error: Nonvolatile memory state machine, System error: Nonvolatile memory address error, System error: Nonvolatile memory incorrect data length, System error: Nonvolatile memory not formatted, System error: Nonvolatile memory incompatible structure, System error detected: Nonvolatile memory checksum error (manufacturer data), System error detected: Nonvolatile memory checksum error (user parameters), System error detected: Nonvolatile memory checksum error (fieldbus parameters), System error detected: No valid manufacturer data, System error detected: Nonvolatile memory checksum error (NoInit parameter), System error detected: Nonvolatile memory checksum error (motor parameters), System error detected: Nonvolatile memory checksum error (global control loop parameter set), System error detected: Nonvolatile memory checksum error (control loop parameter set 1), System error detected: Nonvolatile memory checksum error (control loop parameter set 2), System error detected: Nonvolatile memory checksum error (NoReset parameter), System error detected: Nonvolatile memory checksum error (hardware information), System error detected: Nonvolatile memory checksum error (for power outage data). Verify parameter configuration of ESMSTART. The motor only works with a PWM frequency of 16 kHz (motor nameplate entry). Detected machine inertia is too high compared to the inertia of the motor. The signal input function "Servo On" has been assigned to an input. Develop more sustainable energy management and industrial automation applications powered by EcoStruxure. External braking resistor activated (Parameter RESint_ext), but no external resistor is detected. Fieldbus module not correctly mounted in the slot. Contact your Schneider Electric service representative or replace the motor. Motor velocity is too high at the beginning of the wake and shake procedure. Verify that the external braking resistor is not active if one of the parameters RESext_ton, RESext_P or RESext_R has to be changed. Modify the parameter AT_n_ref or AT_n_tolerance to meet the required condition. Received pulses may be lost. Find answers now. Easily find the nearest Schneider Electric distributor in your location. System error detected: Error in motor encoder communication. Enable limit switch via 'IOsigLimP'or 'IOsigLimN'. The safety function STO was activated in the operating state Operation Enabled. Resolver: Signal communication subject to interference, System error detected: Encoder module RES is not ready for position evaluation. eSM module: Two types of multiple SLS selected at the same time. The memory card has been write-protected. Before triggering scaling, reset the parameters with user-defined units. Use operating mode Homing to define a valid zero point. Parameter changed that requires a restart of the drive. Choose lower amplitude and offset values. Verify motor installation: The heat must be dissipated via the mounting surface. From 6 long-term commitments to sustainability research and consulting, we are committed to being part of the solution by engaging our entire ecosystem in sustainable progress. 380500 PROFIBUS-DP: fault of drive %1, code %2, value %3, time %4 %1 : Axis identifier %2 : Error code on the drive %3 : Error group code %4 : Time stamp at the time of the alarm generating ( The elapsed time after power on ) Verify device type including type of power stage. eSM module: Invalid speed limit for multiple SLS in negative direction has a value of zero. Also adapt the gear ratio in the operating mode Electronic Gear to the application requirements (position accuracy and velocity). Code W P 1068 e 700C Diag. This blog considers the cause of a motor overload fault (OLF) on Altivar drives. eSM module: /ESTOP signal for EMERGENCY STOP triggered. Motor not properly mounted (thermal isolation). Search for a solution on your own, or connect with one of our experts. Internal communication with fieldbus module not correct. If monitoring functions of the drive detect an error, the drive generates an error message. If you use an external braking resistor, verify correct wiring and rating of the braking resistor. The scaling factors for position, velocity or acceleration/deceleration are beyond internal calculation limits. Not possible to execute command because negative software limit switch was triggered. If monitoring functions of the drive detect an error, the drive generates an error message. Analyze the communication or increase the cycle time. PacDrive Diagnostic Messages . The movement range limits were exceeded and the zero point is no longer valid. F007 Internal thermal sensor detected fault The drive temperature sensor is not operating correctly The drive is in short circuit or open Contact local Schneider Electric representative . If the winding voltage of the motor is lower than the nominal supply voltage of the drive, this may result in motor overtemperature due to high current ripple. Holding brake (if available) not properly wired. For more details, please read our Mount the motor in such a way as to increase thermal conductivity. System error detected: No memory card available, System error detected: Data on memory card and device do not match. Restart the drive to activate the parameter functionality. Encoder signals subject to EMC interference (shield connection, cabling, etc.). Reduce the duty cycle, for example, reduce acceleration. Reduce the resolution of the encoder simulation or the maximum velocity in parameter CTRL_v_max. D6: Sine/cosine inputs below LOS threshold. o 8002 Controller boot started. Internal nonvolatile memory not operative. Command is not permissible during deceleration. The velocity has been set to a value greater than the maximum possible velocity (the maximum velocity is 13200RPM). One signal was missing and the expected second signal was received at an incorrect point in time. Reduce velocity of the drive or verify eSM speed limit for machine operating mode Automatic Mode. Try a different scaling factor. CPU_A and CPU_B have different position values. Set drive to operating state Operation Enabled and repeat the command. Af/Y"B]$gI^JLsE @ wl: \Xd6U5IItTMH]2eJ8PIIuv73s3pT9 Internal timeout in communication with fieldbus module. Limit switch or reference switch signal not defined for signal input function. Fieldbus module: Controlling communication channel has been closed, Fieldbus module: Internal communication error detected, Fieldbus module: I/O data mapping error detected, Fieldbus module: Nonvolatile memory error detected in module. o 8001 Diagnosis acknowledgement. Safety module eSM is not in operating state Operation Enabled. Suggested things to check : -Disconnect the motor and Megger out the motor with 1000v Megger. System not locked for configuration transfer. Error detected during parameter check (for example, reference velocity value for operating mode Profile Position is greater than maximum permissible velocity of drive). If the detected error persists, deactivate the velocity observer. If the condition persists, contact your Schneider Electric service representative. Gain actionable insights on installed equipment health to maximize uptime and boost performance. The current has exceeded the nominal value for an extended period of time. Start a movement before the motion blend is activated. An external tool has downloaded a configuration which has an incorrect format. Fieldbus module: Active IOC physical layer does not match the IOC physical layer of the detected fieldbus module. Resolver: Loss of signal, position unreliable. AL508. An external tool has tried to lock the configuration of the drive for upload or download. The recalculation has been started prior to the initialization. The same signal input function has been assigned to at least two inputs. Not possible to set the absolute position for encoder 1. Verify the error memory for details on the detected error. However, there is a 0 level the signal input. The hardware revision does not support the function. The StF fault means the starter has exceeded the maximum start time setting tLS in the SEt menu. Detected motor type is different from previously detected motor. Set correct speed limits for multiple SLS. Verify EMC. Medium Voltage Distribution and Grid Automation, Power Quality and Power Factor Correction, Controllers, Expansion Modules, Servers & HMIs, Push Buttons, Switches, Emergency Stops and Pilot Lights, Power Supplies, Power Protection and Transformers. The levels of the inputs STO_A and STO_B were different for more than 1 second. eSM module: Input ESMSTART low instead of high (automatic start). The encoder does not support motor temperature monitoring. All rights reserved. Homing to positive limit switch or negative limit switch is disabled. Processing only possible with linear ramp. Value in parameter CTRL_v_max or resolution or the encoder simulation ESIM_scale are too high. If the quasi absolute function is active, only power down the drive if the motor is at a standstill and do not move the motor shaft when the drive is off. System error detected: Invalid power stage data. The type of module detected in fieldbus slot is not supported by the drive. Fault detection codes that cannot be cleared automatically, ATV12 Drive Short Circuit Current Ratings1. Schneider Electric - CCC Expert VSD - A.Dufoss - 16/10/2014 . Power the drive off/on and retry to download the configuration or restore the factory settings. ATV12 Environment: All Cause: Getting an SCF1 fault on the drive. The operating state at the beginning of the commutation offset identification must be Ready To Switch On. Verify that you really want the selected scaling factor. Get access to all resources, tools, and support with a single login to save time and operate your business efficiently. Wait until reference movement is finished. Published for: Schneider Electric . Resolver signals are subject to excessive interference. Product Line: ATV61 Environments: All Causes: Fault conditions Resolution: All trip codes and alarms can be found in the ATV61 Programming manual EN 1760649. Start your sales inquiry online and an expert will connect with you. Calculated offsets for current sensors out of range. Verify correct deceleration ramp, rating of drive and braking resistor. External load or acceleration are too high. eSM module: Two types of multiple SLS selected at the same time. Verify that you have the correct device type or the correct configuration file. This condition may have been caused by the encoder. Parameter cannot be changed because the external braking resistor is active. Not possible to execute command because positive software limit switch was triggered. Encoder has detected incorrect position evaluation. Jog error detected (additional info = detailed error code). Request cannot be processed since the relative movement after capture is still active. The selected signal input function or signal output function cannot be used in the selected operating mode.
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schneider drive fault codes